Cablevision Systems Corp. said that it was offering credits to customers unable to access their Optimum service.
Cablevision was joined by Verizon's FiOS and other cable giants in lowering bills in the wake of Hurricane Sandy, which knocked power out for millions in the New York metropolitan area.
"Many of our customers have been severely impacted by Hurricane Sandy," Kristin Dolan, Cablevision’s senior executive vice president of product management and marketing, said in a statement. "In addition, customers will not be responsible for any damage to Cablevision equipment caused by the storm, and will be able to exchange damaged equipment at no cost."
Of the 1.3 million Cablevision subscribers without power, over 94,000 are in Westchester County. Power and cable service has been restored to almost 250,000 subscribers. Only a little over 1,000 subscribers who have power are still without cable service.
FiOS, DirecTV and Dish Network have all implemented similar policies for their customers.
Verizon said it would replace damaged or missing equipment at no cost to the customer.
For more information on how to contact Cablevision, visit their Optimum website.
Verizon customers should visit their support page.
